Get help with Vale.
Get help with Vale.
Last updated 15 September 2026
Account, trial, billing, wardrobe glitches, or something that looks wrong — write us. Plain English is fine.
Up to ten days free — three with no card, ten if you add one on day three. One screen to set up. Already have an account? Sign in from the home screen.
Day three: optional card to extend to ten days. Nothing charges until day ten if you keep the card on. Cancel before then → you pay nothing. After that: $6/month via Stripe, plus tax where it applies, or the App Store price if you subscribed through Apple.
To cancel:
Apple subscriptions are not canceled through the Stripe cancel flow.
Stuck? Email asherpfeifer@dressvale.com.
Profile → Delete account removes your profile, wardrobe uploads, private photos, and conversations. Generated piece images in shared generation storage may remain. Billing records may remain with Stripe or Apple. Fallback only: asherpfeifer@dressvale.com if you can't open that control.
Your pieces stay on your account. We don't sell wardrobe data. Photos and AI: /privacy.
Tell us what you tapped, what you expected, what you got. A screenshot helps.